Warranty – Ridge Roller Customs Disc Golf Carts And Backpacks

Warranty Request Form

RIDGEROLLER CUSTOMS warrants this product to be free from defects in materials and craftsmanship for (for life ) (excluding paint due to extremely rugged terrain, and or user error, just to many variables, just take care of your cart and it will be fine ) … The warranty coverage shall not apply in situations where the BACKPACK AND OR CART FRAME has been used in an unintended manner nor will it cover damage resulting from normal wear and tear including padding. Should any part of this product be defective, it will be repaired or replaced. To obtain the benefits of this warranty, you must be the original owner and REGISTER YOUR PURCHASE within the first 90 days after purchase of the bag.. Naturally, our warranty doesn’t cover consequential/accidental damages, damages from unintended use, cleaning, modification, or cosmetic wear. Warranty does not transfer to second owner but we will definitely help in any way we can.

The customer is responsible for the cost of shipping to RidgeRoller.

If your RR is eligible for warranty replacement, you have 7 days to ship the bag back to us. If you do not provide a tracking number by the 7th day, the warranty will no longer be valid.

Repairs that are not the result of manufacturer defects are also offered for a reasonable “fix it” price. Regardless of the cause of your issue,

Just email us for shipping information and we will get you Rollin ASAP!

RETURN POLICY

If you purchase your “Ridge” “Roller” disc golf backpack or cart on RidgeRoller.com and decide you don’t want it, return it in new, out-of-box condition with the original packaging, including all manuals, parts and tags within 15 days of the original purchase for a full refund less a 10% restocking fee.

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What our customers say…

“

Hands down the best disc golf cart available. American made quality. Hand built. Lots of love and attention to detail is put into each and every cart. The bags are great too. Very comfortable. Built in seat. High quality products. Go get yourself a Ridge Roller Customs cart or bag or both. The customer service is second to none. I love my RRC cart.
Tyler F.

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Took my v3 bag out for the first time today at my home course and shot 6 strokes under my PR. We play this course every week. This bag is magic. 6 under par on a tough course. 5/5 would recommend.
Chris L.

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Once I received my Ridge Roller, I put it together and was impressed with all the materials used in this build. Quality and Craftsmanship! The powder coat finish is crisp, it shines bright in the sun. Very responsive to emails and quick to get your order out. I'm in love, this is my first DG cart the R3 has already started my 2020 season in good fashion! Thanks again Joe for this amazing piece of equipment!
Austin W.

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I bought one of the very first ones made and it has been a blessing. The construction is solid and when the handle is tipped to push or pull it is light in the hand (much more so than the cough cough Zuca). I also have the original bag and while the newer versions so have some things I like I will not be trading it in (this one is like a good friend). The construction is solid whether it is on the cart or I am carrying. You will NOT go wrong with a Ridge Roller!
David W.

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Great quality bags with a seat built in it. I love how they built a cart that you could easily take the bag on and off if you just want to use the bag itself. No more swapping discs from your cart to your bag when you hit a mountain course.
Jesse C.

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Getting my ridge roller has been an amazing upgrade for my game, great quality, and it looks amazing also! I would recommend everyone get one!
Dan H.

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By for the best bag and cart on the market! Money well spent! The quality of this bag and cart is outstanding! You can tell it’s made by a discgolfer for discgolfer and made to last.
Jake E.

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You can tell that there was a lot of time and effort put into this bag/cart combo. It has everything that you're looking for and some!
Kenny R.

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The Ridge Roller is the best overall setup in the game, endless versatility and options. The superior customer service sets them apart from the others!
Kris F.

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The Ridge Roller is a game changer for sure. The bar has been set high.
CJ K.

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The Ridge Roller disc golf bag and cart make a perfect combo package! The best disc golf bag on the market with built in seat combined with the smooth operating, heavy duty roller can't be beat!
Ben K.

Upgrade your game with a Ridge Roller Disc Golf Cart!

Custom, hand-built, and made in the USA for unmatched durability. Backed by a lifetime warranty, our carts are built to last, just like your passion for the sport. Shop now and see why Ridge Roller is the most versatile cart in disc golf!

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